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We're making a difference every day

We bring a human touch to public service technology, supporting hundreds of organisations in the UK and worldwide. Our software and digital services stay finely tuned to users’ needs, helping our customers get the best from a changing world. It’s about ambitious delivery today and stronger communities tomorrow.  

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To deliver the best possible outcomes, we think people first, technology second. By getting to the heart of an issue and discovering the needs of every user, we create software and services that really go the distance.

Our public service expertise and creative mindset enables a rapid response to our customers’ challenges. They trust us to step in within hours, keeping vital services running smoothly or bringing policy changes to life.

In line with our values, we celebrate innovation to deliver the very best outcomes for our customers. From incremental improvements to transformative solutions, we never stop looking for opportunities to make a difference.

To deliver the best possible outcomes, we think people first, technology second. By getting to the heart of an issue and discovering the needs of every user, we create software and services that really go the distance.

Our public service expertise and creative mindset enables a rapid response to our customers’ challenges. They trust us to step in within hours, keeping vital services running smoothly or bringing policy changes to life.

In line with our values, we celebrate innovation to deliver the very best outcomes for our customers. From incremental improvements to transformative solutions, we never stop looking for opportunities to make a difference.

CASE STUDIES

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Latest news

With big changes ahead for our emergency services customers, our partnerships have evolved to match

With big changes ahead for our emergency services customers, our partnerships have evolved to match

From AI-enabled crime to brand new boundaries, our emergency services customers are having to make constant adjustments. Executive director Steve Ainsworth explains why innovating our working relationships is just as vital as investing in tech.

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Small force, big ambition: the view from Derbyshire Constabulary’s control room

Small force, big ambition: the view from Derbyshire Constabulary’s control room

Catherine Levin, Editor at Emergency Services Times, visited Derbyshire Constabulary to see how the force uses ControlWorks as the foundation for its contact, command, and dispatch operations

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A guide to resident engagement: how stronger relationships enable faster fixes

A guide to resident engagement: how stronger relationships enable faster fixes

Responding quickly and effectively to residents’ needs is essential for meeting regulatory standards and improving satisfaction, requiring accurate reporting and strong communication. This guide explores regulatory changes, key drivers of tenant satisfaction, and practical techniques to improve efficiency, reduce pressure, and strengthen relationships ahead of upcoming requirements.

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