{"id":2832,"date":"2025-06-06T14:34:57","date_gmt":"2025-06-06T14:34:57","guid":{"rendered":"https:\/\/necsws.com\/digitalstudio\/?p=2832"},"modified":"2025-09-02T14:41:39","modified_gmt":"2025-09-02T14:41:39","slug":"inclusive-design-for-remote-health-services","status":"publish","type":"post","link":"https:\/\/necsws.com\/digitalstudio\/case-studies\/inclusive-design-for-remote-health-services\/","title":{"rendered":"Inclusive design for remote health services"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":2838,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[11],"tags":[154,62,153,50,155,49,52],"class_list":["post-2832","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","tag-accessibility","tag-health","tag-inclusion","tag-participatory-design","tag-product-design","tag-service-design","tag-user-research","bizarea-research-design"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Inclusive design for remote health services - NEC Digital Studio<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/necsws.com\/digitalstudio\/case-studies\/inclusive-design-for-remote-health-services\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Inclusive design for remote health services - NEC Digital Studio\" \/>\n<meta property=\"og:url\" content=\"https:\/\/necsws.com\/digitalstudio\/case-studies\/inclusive-design-for-remote-health-services\/\" \/>\n<meta property=\"og:site_name\" content=\"NEC Digital Studio\" \/>\n<meta property=\"article:published_time\" content=\"2025-06-06T14:34:57+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-02T14:41:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/necsws.com\/digitalstudio\/wp-content\/uploads\/2025\/06\/AstraZeneca-Inclusion-Panels-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1366\" \/>\n\t<meta property=\"og:image:height\" content=\"768\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Samantha Penman\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Samantha Penman\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"8 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/necsws.com\\\/digitalstudio\\\/case-studies\\\/inclusive-design-for-remote-health-services\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/necsws.com\\\/digitalstudio\\\/case-studies\\\/inclusive-design-for-remote-health-services\\\/\"},\"author\":{\"name\":\"Samantha Penman\",\"@id\":\"https:\\\/\\\/necsws.com\\\/digitalstudio\\\/#\\\/schema\\\/person\\\/a17834ba5f8a972af14ec4c3afda4326\"},\"headline\":\"Inclusive design for remote health services\",\"datePublished\":\"2025-06-06T14:34:57+00:00\",\"dateModified\":\"2025-09-02T14:41:39+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/necsws.com\\\/digitalstudio\\\/case-studies\\\/inclusive-design-for-remote-health-services\\\/\"},\"wordCount\":6,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/necsws.com\\\/digitalstudio\\\/case-studies\\\/inclusive-design-for-remote-health-services\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/necsws.com\\\/digitalstudio\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/AstraZeneca-Inclusion-Panels-1.png\",\"keywords\":[\"accessibility\",\"health\",\"inclusion\",\"participatory design\",\"product design\",\"service design\",\"user research\"],\"articleSection\":[\"Case Studies\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/necsws.com\\\/digitalstudio\\\/case-studies\\\/inclusive-design-for-remote-health-services\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/necsws.com\\\/digitalstudio\\\/case-studies\\\/inclusive-design-for-remote-health-services\\\/\",\"url\":\"https:\\\/\\\/necsws.com\\\/digitalstudio\\\/case-studies\\\/inclusive-design-for-remote-health-services\\\/\",\"name\":\"Inclusive design for remote health services - NEC Digital Studio\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/necsws.com\\\/digitalstudio\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/necsws.com\\\/digitalstudio\\\/case-studies\\\/inclusive-design-for-remote-health-services\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/necsws.com\\\/digitalstudio\\\/case-studies\\\/inclusive-design-for-remote-health-services\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/necsws.com\\\/digitalstudio\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/AstraZeneca-Inclusion-Panels-1.png\",\"datePublished\":\"2025-06-06T14:34:57+00:00\",\"dateModified\":\"2025-09-02T14:41:39+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/necsws.com\\\/digitalstudio\\\/#\\\/schema\\\/person\\\/a17834ba5f8a972af14ec4c3afda4326\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/necsws.com\\\/digitalstudio\\\/case-studies\\\/inclusive-design-for-remote-health-services\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/necsws.com\\\/digitalstudio\\\/case-studies\\\/inclusive-design-for-remote-health-services\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/necsws.com\\\/digitalstudio\\\/case-studies\\\/inclusive-design-for-remote-health-services\\\/#primaryimage\",\"url\":\"https:\\\/\\\/necsws.com\\\/digitalstudio\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/AstraZeneca-Inclusion-Panels-1.png\",\"contentUrl\":\"https:\\\/\\\/necsws.com\\\/digitalstudio\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/AstraZeneca-Inclusion-Panels-1.png\",\"width\":1366,\"height\":768,\"caption\":\"A top view of a workshop participant's hand attaching a sticky note to a poster positioned on a table. There are other sticky notes, sharpies, a remote spirometer, a mobile phone and a user manual scattered on the table.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/necsws.com\\\/digitalstudio\\\/case-studies\\\/inclusive-design-for-remote-health-services\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/necsws.com\\\/digitalstudio\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Inclusive design for remote health services\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/necsws.com\\\/digitalstudio\\\/#website\",\"url\":\"https:\\\/\\\/necsws.com\\\/digitalstudio\\\/\",\"name\":\"NEC Digital Studio\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/necsws.com\\\/digitalstudio\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/necsws.com\\\/digitalstudio\\\/#\\\/schema\\\/person\\\/a17834ba5f8a972af14ec4c3afda4326\",\"name\":\"Samantha Penman\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e769abffffa3a41ad2634f73e1f10c8642d5186ce3b9d119c632bd8c8f22ec7e?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e769abffffa3a41ad2634f73e1f10c8642d5186ce3b9d119c632bd8c8f22ec7e?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/e769abffffa3a41ad2634f73e1f10c8642d5186ce3b9d119c632bd8c8f22ec7e?s=96&d=mm&r=g\",\"caption\":\"Samantha Penman\"},\"url\":\"https:\\\/\\\/necsws.com\\\/digitalstudio\\\/author\\\/samantha-penmannecsws-com\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Inclusive design for remote health services - NEC Digital Studio","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/necsws.com\/digitalstudio\/case-studies\/inclusive-design-for-remote-health-services\/","og_locale":"en_US","og_type":"article","og_title":"Inclusive design for remote health services - NEC Digital Studio","og_url":"https:\/\/necsws.com\/digitalstudio\/case-studies\/inclusive-design-for-remote-health-services\/","og_site_name":"NEC Digital Studio","article_published_time":"2025-06-06T14:34:57+00:00","article_modified_time":"2025-09-02T14:41:39+00:00","og_image":[{"width":1366,"height":768,"url":"https:\/\/necsws.com\/digitalstudio\/wp-content\/uploads\/2025\/06\/AstraZeneca-Inclusion-Panels-1.png","type":"image\/png"}],"author":"Samantha Penman","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Samantha Penman","Est. reading time":"8 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/necsws.com\/digitalstudio\/case-studies\/inclusive-design-for-remote-health-services\/#article","isPartOf":{"@id":"https:\/\/necsws.com\/digitalstudio\/case-studies\/inclusive-design-for-remote-health-services\/"},"author":{"name":"Samantha Penman","@id":"https:\/\/necsws.com\/digitalstudio\/#\/schema\/person\/a17834ba5f8a972af14ec4c3afda4326"},"headline":"Inclusive design for remote health services","datePublished":"2025-06-06T14:34:57+00:00","dateModified":"2025-09-02T14:41:39+00:00","mainEntityOfPage":{"@id":"https:\/\/necsws.com\/digitalstudio\/case-studies\/inclusive-design-for-remote-health-services\/"},"wordCount":6,"commentCount":0,"image":{"@id":"https:\/\/necsws.com\/digitalstudio\/case-studies\/inclusive-design-for-remote-health-services\/#primaryimage"},"thumbnailUrl":"https:\/\/necsws.com\/digitalstudio\/wp-content\/uploads\/2025\/06\/AstraZeneca-Inclusion-Panels-1.png","keywords":["accessibility","health","inclusion","participatory design","product design","service design","user research"],"articleSection":["Case Studies"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/necsws.com\/digitalstudio\/case-studies\/inclusive-design-for-remote-health-services\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/necsws.com\/digitalstudio\/case-studies\/inclusive-design-for-remote-health-services\/","url":"https:\/\/necsws.com\/digitalstudio\/case-studies\/inclusive-design-for-remote-health-services\/","name":"Inclusive design for remote health services - NEC Digital Studio","isPartOf":{"@id":"https:\/\/necsws.com\/digitalstudio\/#website"},"primaryImageOfPage":{"@id":"https:\/\/necsws.com\/digitalstudio\/case-studies\/inclusive-design-for-remote-health-services\/#primaryimage"},"image":{"@id":"https:\/\/necsws.com\/digitalstudio\/case-studies\/inclusive-design-for-remote-health-services\/#primaryimage"},"thumbnailUrl":"https:\/\/necsws.com\/digitalstudio\/wp-content\/uploads\/2025\/06\/AstraZeneca-Inclusion-Panels-1.png","datePublished":"2025-06-06T14:34:57+00:00","dateModified":"2025-09-02T14:41:39+00:00","author":{"@id":"https:\/\/necsws.com\/digitalstudio\/#\/schema\/person\/a17834ba5f8a972af14ec4c3afda4326"},"breadcrumb":{"@id":"https:\/\/necsws.com\/digitalstudio\/case-studies\/inclusive-design-for-remote-health-services\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/necsws.com\/digitalstudio\/case-studies\/inclusive-design-for-remote-health-services\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/necsws.com\/digitalstudio\/case-studies\/inclusive-design-for-remote-health-services\/#primaryimage","url":"https:\/\/necsws.com\/digitalstudio\/wp-content\/uploads\/2025\/06\/AstraZeneca-Inclusion-Panels-1.png","contentUrl":"https:\/\/necsws.com\/digitalstudio\/wp-content\/uploads\/2025\/06\/AstraZeneca-Inclusion-Panels-1.png","width":1366,"height":768,"caption":"A top view of a workshop participant's hand attaching a sticky note to a poster positioned on a table. There are other sticky notes, sharpies, a remote spirometer, a mobile phone and a user manual scattered on the table."},{"@type":"BreadcrumbList","@id":"https:\/\/necsws.com\/digitalstudio\/case-studies\/inclusive-design-for-remote-health-services\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/necsws.com\/digitalstudio\/"},{"@type":"ListItem","position":2,"name":"Inclusive design for remote health services"}]},{"@type":"WebSite","@id":"https:\/\/necsws.com\/digitalstudio\/#website","url":"https:\/\/necsws.com\/digitalstudio\/","name":"NEC Digital Studio","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/necsws.com\/digitalstudio\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/necsws.com\/digitalstudio\/#\/schema\/person\/a17834ba5f8a972af14ec4c3afda4326","name":"Samantha Penman","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/e769abffffa3a41ad2634f73e1f10c8642d5186ce3b9d119c632bd8c8f22ec7e?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/e769abffffa3a41ad2634f73e1f10c8642d5186ce3b9d119c632bd8c8f22ec7e?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/e769abffffa3a41ad2634f73e1f10c8642d5186ce3b9d119c632bd8c8f22ec7e?s=96&d=mm&r=g","caption":"Samantha Penman"},"url":"https:\/\/necsws.com\/digitalstudio\/author\/samantha-penmannecsws-com\/"}]}},"_links":{"self":[{"href":"https:\/\/necsws.com\/digitalstudio\/wp-json\/wp\/v2\/posts\/2832","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/necsws.com\/digitalstudio\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/necsws.com\/digitalstudio\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/necsws.com\/digitalstudio\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/necsws.com\/digitalstudio\/wp-json\/wp\/v2\/comments?post=2832"}],"version-history":[{"count":21,"href":"https:\/\/necsws.com\/digitalstudio\/wp-json\/wp\/v2\/posts\/2832\/revisions"}],"predecessor-version":[{"id":2932,"href":"https:\/\/necsws.com\/digitalstudio\/wp-json\/wp\/v2\/posts\/2832\/revisions\/2932"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/necsws.com\/digitalstudio\/wp-json\/wp\/v2\/media\/2838"}],"wp:attachment":[{"href":"https:\/\/necsws.com\/digitalstudio\/wp-json\/wp\/v2\/media?parent=2832"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/necsws.com\/digitalstudio\/wp-json\/wp\/v2\/categories?post=2832"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/necsws.com\/digitalstudio\/wp-json\/wp\/v2\/tags?post=2832"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}