Insights

Real-time access to accurate data helps Crawley Borough Council deliver better benefits service

How document redaction software can solve a big admin problem

Across the public sector, removing personal information from a file before it’s shared is a necessary but laborious task. Yet in policing, AI-enabled document redaction software is already cutting the time it takes by up to 90%. We explore why redaction is a growing problem, show how AI can help, and explain why automated solutions still need a human touch.

New National Mobilisation and Communication System goes live in Ireland

NEC Software Solutions (NECSWS) has completed the first phase of delivery of a new National Mobilising and Communication System (NMACS) for the Irish Fire Service in just 9 months following award of contract, one of a series of successful new wins this year.

Live Facial Recognition: real-time, secure technology to enhance security

Live facial recognition (LFR) is an AI-based technology that uses static or mobile cameras to capture real-time images of people’s faces and compares them against a pre-existing database to identify individuals of interest. This process happens almost instantaneously, allowing for quick identification and alerting, if required, so that there is always a human-centred and ethical decision making process. 

NEC Care secures contract to screen babies to check for hearing loss in Ireland

NEC Care, part of NECSWS UK Ltd, has won the contract to provide the National Universal Newborn Hearing Screening Programme (UNHSP) in Ireland for another four years.

Why fire service innovation is all about listening

Over the last 12 months, our fire service customers have benefitted from faster upgrades, more responsive support and a range of product enhancements. One year on from our acquisition of SSS Public Safety, we explain how a stronger focus on customer engagement is accelerating innovation and shaping partnerships that are fit for the future.

Our Training Needs Analysis proves a cost-effective choice for Essex Police

Police Records Management Systems: What They Are and Why They’re a Must Have for Modern Policing

In today’s world, information has to be collated, stored and analysed efficiently and securely.  Traditional record-keeping systems cannot cope any longer with growing calls for transparency, accountability, and real-time access to data. This is where police Records Management Systems play an important role in providing advanced tools for creating, accessing, and sharing information within and between law enforcement agencies. 

This article highlights what police records management systems are, how they work, and why such systems have become indispensable parts of modern policing. 

Public Perceptions of AI

AI and automation present exceptional opportunities for policing. 

AI systems have the potential to help speed up response times and prioritise how resources are allocated. While machine learning models are becoming increasingly sophisticated, and offer the potential to spot patterns, anticipate risk and prevent harm. 

NEC Software Solutions UK completes acquisition of Riven to enhance digital innovation

NEC Software Solutions (NECSWS) has today announced the completion of the acquisition of Riven, strengthening its portfolio of cutting-edge technology in support of its digital transformation of services and solutions.

Making a meaningful impact in local communities

We aim to add value wherever we work, which sometimes means relying on the knowledge and reach of expert partners.  

Information Overload: Policing a hyper-connected world

For most of the public, digital contact feels natural. From booking appointments to providing feedback, a whole host of tasks can be completed with ease. Between 2017 and 2020, the percentage of global customer interactions completed digitally almost tripled.