Transform blue badge services with ease
We built our Blue Badge case management system with ease of use in mind. It works on any device, simplifies customer contact and takes the pain out of reporting. It’s cost-effective too, because the charges are matched to your case volume.
10 years experience in blue badge teams
With nearly 10 years experience supporting Blue Badge teams, we work with more than 80 local authorities. Transforming their services with an innovative solution that streamlines operations and increases productivity. By automating workflows, the system helps reduce average processing times and allows faster decision-making and outcomes for applicants. It also significantly cuts phone and email traffic by providing real-time updates and self-service options, reducing the administrative burden on teams.
On-demand service
Our Blue Badge case management system also offers an on-demand service to help local authorities address resource shortfalls. Whether managing a temporary surge in applications or filling staffing gaps, this flexible solution adapts to your specific needs. Discover how the Blue Badge system may help you improve your operations, save money, and provide better services to your community
System information and pricing
Our system is available through the G-Cloud framework, making it easy for local authorities to procure our trusted solution. Explore detailed information about our system, including features, pricing, and service levels at NEC Blue Badge Case Management System SaaS – Digital Marketplace.
Want to see how this system has helped local authorities? Check out our case studies below.
Great features and benefits
Easy reporting
Predict peaks and manage performance with our advanced tools.
Smooth transition
Familiar ways of working keep it simple from day one.
Full integration
Connects to the national system for streamlined management.
Simple contact
Send email, letters and SMS with ease.
Extra blue badge support when you need it
We also offer flexible support to keep your service running smoothly. We can use our Blue Badge case management software to process applications remotely. Or we can provide a fully managed service.
We’ve helped Birmingham City Council to increase online applications from 17% to 85% as part of a managed service. We also helped Lincolnshire County Council to stay on track when they hit a glitch – we started to process applications within four hours of their call.
Discover our business processing services.
