Meet our people

Marco has been part of the NEC family for 8 years and is now the proud leader of NEC’s very own Digital Studio.

Marco is on a mission to prioritise putting life at the centre of all we do that can make a tangible difference to people working in the public services. As a former public servant for 12 years, Marco has had first-hand experience of good and bad digital tools and their impact on the delivery of front-line public services. Armed with this knowledge, he has successfully delivered five major digital solutions in central government with NEC and is still going strong.

LinkedIn | Marco Fiorentino

My passion and experience lie in leading teams of people to solve problems, test new ideas and deliver change that provides customers with excellent services that meet their needs. I’m excited by continuous learning, exploiting best practice to create a step change in customer experience.

I get satisfaction from building environments where people can work together to a valued cause and guiding and nourishing their development aspirations.

I’ve established a catalogue of techniques and tools, excelling in the use of Systems Thinking, Lean and Agile to transform customer experience and financial performance. I can engage leadership at all levels, influencing and lobbying change.

LinkedIn | Fiona Kinnear

I define services that help organisations help people. A holistic designer, I work with end-to-end experiences delivered through digital channels, environments, and humans. Whether a new service strategy or the details of an experience, my work is all about helping organisations better meet people’s needs and desires.

LinkedIn | Gavin Maguire

A PSM I certified Scrum Master with hands on experience of leading Agile development teams, from developing and implementing Agile practices and processes through to the release of product solutions into production environments. I’m comfortable taking the lead on all Sprint activities including the running of all the standard Scum events (Sprint Planning, Daily Scrums, Sprint Retrospectives).

LinkedIn | Anthony Boardman

Expertise in defining and delivering:

– Transformation;
– IT Services;
– Information Management, and;
– the business and cultural changes that enable them to succeed.

Comprehensive experience in all phases of the project/programme lifecycle: Envisioning, strategy definition, framework and capability building, requirements gathering, business analysis, cost/benefit analysis, solution design, costing, planning, contractual negotiation and procurement, delivery, transition into operational support, and Service Delivery thereafter.

LinkedIn | Angus Wallis

Paul has over 30 years of IT experience spanning a variety of roles including business analysis, technical design, software development, software support, implementation, consultancy and project & programme management. He has worked for NEC Software Solutions for 30 years, almost exclusively within teams delivering systems and solutions to the UK Police Service and Central Government.

Paul is also currently responsible for the delivery of several key Home Office contracts including the PentiP Fixed Penalty Notice Processing System and the National ANPR Data Centre (NADC) service. He is also responsible for the delivery of the Youth Justice Application Framework service for the Youth Justice Board.

LinkedIn | Paul King

Lydia has 20 years’ experience in a variety of operational roles in both the public and private sectors. She has a passion for process improvement, driving efficiencies and empowering teams to succeed.

LinkedIn | Lydia McClay

He has a broad range of experiences including print design, front end development, UI/UX/Service design, and strategy/leadership. He has worked in a wide variety of sectors, including fintech, scientific, public sector & education. He is particularly passionate about accessible & inclusive research and design, and putting people first.

LinkedIn | Ali Wright

Nick is the Head of Research at NEC Digital Studio. He is a senior leader with with over fifteen years’hands-on experience of designing and delivering qualitative and quantitative research across a broad portfolio covering Humanitarian Assistance, Sustainable Travel, Health, Housing, Mental Health and Debt.

LinkedIn | Nick Allen

As a practising multi-disciplinary designer, I have been involved in a diverse range of projects ranging from workplace design strategies for multinational businesses to designing and implementing services which stimulate citizen behaviour change. With over fifteen years experience in the design industry, I have developed a particular passion for design practices that focus on ecological and community-focused innovation. I love working amongst dynamic teams and with end users, grappling with complex challenges and designing compelling services and products that make a positive contribution to society.

LinkedIn | Tom White

Becky is the Head of Learning Design at NEC Digital Studio and is a skilled design researcher, with experience leading teams and mentoring in User Centred Design.

She has a PhD in User Centred Design, and 10 years’ experience working in academia, with experience of module and course development.

She is a Senior Fellow of the Higher Education Academy and holds a postgraduate diploma in Learning & Teaching in Higher Education.

LinkedIn | Dr Becky Mallaband