Insights

The Alpha phase: resist the temptation to rush it

The Alpha phase of an agile project is about looking at the findings made in Discovery and exploring what works. It’s a vital step on the path towards a great service that keeps things simple. Sometimes, it’s when you realise you’ve gone the wrong way, but we’ve learned to love that feeling. Because it means you’ll build something better in Beta. 

Delivering better outcomes in youth justice

Defining the difference between analysis and synthesis in user research

The terms ‘analysis’ and ‘synthesis’ are used differently by different researchers, which can lead to confusion about what processes people are specifically referring to. Here, we clarify this for you.

Applying behavioural design to help people make more sustainable choices

Learn how to apply behavioural science techniques to change habits and drive the adoption of more sustainable actions. In this article, we focus on how our practice is integrating learnings from behavioural sciences to address the climate emergency.

Differences designing in the public and private sectors

In this article, Martyn Dawson, Principal Interaction Designer at NEC Digital Studio, shares his insight on the differences and similarities when designing in both the public and private sector.

Helping to protect the public by streamlining rehabilitation

We built a user research library with Hackney Council

Read how our team launched a prototype, The User Research Library, to help government teams share, discover and connect user research.

Transitioning Careers — Advice from a Service Design team

Want to become a Service Designer? Read some helpful advice from NEC Digital Studio’s Service Design experts on transitioning into a career in service design.

Somerset County Council choose NEC to support their youth offending service

Somerset County Council are the first Youth Offending service to contract to the NEC’s Pathways Youth Offending Case Management Solution

Introducing New Tech In Prisons To Help Strengthen Rehabilitation

Giving youth offending teams extra time to deliver the right support

Youth offending teams have a huge responsibility but very little time. By meeting the latest data transfer requirements for the Youth Justice Board, our Pathways software makes every second count. But that’s not all it can do; it was designed by former officers who know that better outcomes matter most.

Reducing the risk of reoffending by improving quality controls for accredited training