Insights

Defining the difference between analysis and synthesis in user research

The terms ‘analysis’ and ‘synthesis’ are used differently by different researchers, which can lead to confusion about what processes people are specifically referring to. Here, we clarify this for you.

Applying behavioural design to help people make more sustainable choices

Learn how to apply behavioural science techniques to change habits and drive the adoption of more sustainable actions. In this article, we focus on how our practice is integrating learnings from behavioural sciences to address the climate emergency.

Differences designing in the public and private sectors

In this article, Martyn Dawson, Principal Interaction Designer at NEC Digital Studio, shares his insight on the differences and similarities when designing in both the public and private sector.

Helping to protect the public by streamlining rehabilitation

We built a user research library with Hackney Council

Read how our team launched a prototype, The User Research Library, to help government teams share, discover and connect user research.

Transitioning Careers — Advice from a Service Design team

Want to become a Service Designer? Read some helpful advice from NEC Digital Studio’s Service Design experts on transitioning into a career in service design.

Somerset County Council choose NEC to support their youth offending service

Somerset County Council are the first Youth Offending service to contract to the NEC’s Pathways Youth Offending Case Management Solution

Introducing New Tech In Prisons To Help Strengthen Rehabilitation

Giving youth offending teams extra time to deliver the right support

Youth offending teams have a huge responsibility but very little time. By meeting the latest data transfer requirements for the Youth Justice Board, our Pathways software makes every second count. But that’s not all it can do; it was designed by former officers who know that better outcomes matter most.

Reducing the risk of reoffending by improving quality controls for accredited training

How modern technology can help to improve service user engagement

Watch the NEC team and a guest panel of industry practitioners explore the reasons why there is often poor engagement between service users and service providers in the criminal justice system, and how technology can be used to improve service user engagement.