Our research and design roots stem from Snook, which reimagined public sector service design. And over the last decade, we’ve grown and evolved into who we are today.
As NEC Digital Studio, we bring together two big names with one powerful purpose – to put life at the centre of services and positively change how people experience the world.
We’re proud to be leaders in our practice and are passionate about developing what’s right, not what’s on trend.
Our creative and compassionate team understand the realities of users and organisations. It enable us to design the future.
We balance the needs of people with the organisations and technology which serve them. And in a constantly changing world, we ensure our skills and approaches adapt to every context.
This way, we can help you turn a design and research process into outcomes and impact.
We start with people to understand their needs. We design and make things to help them thrive.
We help you understand your users, customers and staff using a range of ethical and considered research methods. We develop a deep understanding of your context and deliver actionable insights and recommendations.
We make services work for people. A good service should improve human connections, both in its delivery and its outcomes. Using a broad selection of tools and collaborative approaches, we help organisations explore the future of their products and services and create attainable strategies for getting there.
By working closely with you, we design engaging experiences that meet your users’ needs and your business objectives. Grounded in evidence-based and accessible practices, we ensure our designs are inclusive to all. By carefully considering user interactions, our designers deliver functional and delightful solutions for your products and services.
Content design is a way of thinking about the words, pictures and other content in your product or service. We take as much care over it as any other part of the design. We carry out research to find out what your users really need. We then design, test and iterate to make content that is findable, useful, actionable, clear and accessible.
We believe in the power of collaboration. Working closely with our clients as trusted partners, we co-create tailored solutions that address their unique needs and drive success.
Our clients
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