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Intelligent, secure and efficient

Virtual Interviewer lets you conduct, record and add notes about important interviews just like you were in the room.

Its on-screen forms are easy to create and complete and it transcribes audio automatically, which means you can complete work faster. And it comes with full case management, keeping multiple interviews together and making compliance easier.

Intelligent, time-stamped transcription

It displays your audio transcripts within hours of the recording and shows a confidence rating so you can see where to focus your time. Click on any areas of uncertainty and you can hear the original, high-quality audio for that moment. You can then confirm or correct the transcript and move on to the next case.

Virtual Interviewer

Full case management

Virtual Interviewer

Full case management

Virtual Interviewer keeps everything together so you can work more efficiently. You can:

  • Create different case types
  • Schedule multiple interviews
  • Connect all relevant participants (like interviewers, interviewees and interpreters)
  • Upload related evidence, like images or documents

And by keeping all case data – the people, recordings, transcripts and evidence – in one place, compliance is easier too. You can find everything you need at the touch of a button.

How Virtual Interviewer works

Follow simple steps and it does the hard work for you:

You create a case and schedule an interview

You connect using an integrated tool like Microsoft Teams and the recording starts

You complete the interview template on screen

The audio is taken from the video and sent for transcribing

You review and approve the audio transcript

All forms, recordings and transcripts are saved against that case interview

Following your compliance needs with audio and video, these are stored securely in the cloud

Our experience in Criminal Justice

Virtual Interviewer

Our experience in Criminal Justice

Our team includes ex-practitioners from the probation, prison and youth justice sectors. They take inspiration from decades of experience to support the Ministry of Justice, Youth Justice Board, the Probation Service and prisons across the country. 

This first hand knowledge can be seen in our Digital Hearings and Interviewing solutions and SAAS Case Management solutions. Helping users across Criminal Justice to provide the care and experience that turns lives around.

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HOW TO WORK WITH US

You’ll find us on all major UK public sector procurement portals.  

With a friendly account team and a range of framework agreements, it’s quick and easy to work with us. 

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Virtual Interviewer