Redesigning the human experience
Snook use a tried-and-tested collaborative and agile approach to design and build great services.
They’re trusted by our customers, as well as all kinds of businesses and charities, to design products and services that meet users’ needs.
Their multidisciplinary team works with clients to find out what people really need and how to best deliver it. From research to designing services and digital products and building service design capability, their work is always informed by an understanding of the full system surrounding a challenge. And by a commitment to asking the right questions of all the right people.
When do you need user-centred design?
More often than you’d think. In fact, it’s arguable that you should always talk to the people who use and deliver your products and services. It ensures they work before they’re launched.
You might be trying to understand why something isn’t working so that you can fix it, or explore how to scale a service using digital. You could be looking to develop a clear product proposition and learn how best to deliver it. Or making sure the way you’re structured is right to help you grow.
Snook can help with all these challenges and more.
