Insights

Exploring interventions to improve homelessness prevention services

5 ways to embrace diversity in user research teams

Unlike other design-related specialisms, there isn’t a traditional route into User Research (UR), and like many others, our team come from a wide range of backgrounds. In this article, Senior User Researcher Will Newton explains how we turn this ambiguity into opportunity at NEC Digital Studio and shares his top tips on utilising the diverse experience of UR teams to your advantage.  

Welcome to NEC Digital Studio

NEC Digital Studio puts life at the centre of services, positively changing how people experience the world.

Helping early career teachers to receive retention payments

Understanding barriers to childcare in rural Scotland

Digital tools for complex needs: a retrospective

Pharmacy, Optometry, Dentistry, Ambulance & Community Health (PODAC)

Mapping Urgent and Emergency Care with NHSX

Systems re-design in eye care services

Avoiding digital exclusion in healthcare appointments

Designing a new volunteer journey with Scouts

A Researcher’s career journey: from the academy to the user

Becoming a User Researcher isn’t always a linear journey like other careers can be. In this article, Gordon Tait, User Researcher at NEC Digital Studio, reflects on his lifelong passion for research, and shares what he has learned from applying his practice in different contexts throughout his career.